Showing posts with label lg. Show all posts
Showing posts with label lg. Show all posts

Sunday, November 8, 2015

BlackBerry's new Android slider fails to capture hearts and minds

It has been known for some months that BlackBerry is releasing a new sliding touchscreen device running Android later this year. The Priv, symbolizing both privacy and privilege, will slide open to reveal a classic BlackBerry QWERTY keyboard, and this feature has excited many Android fans who have waited for years for a mainstream high-end phone that dares include a physical keyboard in this day and age. BlackBerry will also be upholding their corporate values by shipping the Priv with a slightly modified version of Android with increased security measures, including a unique hardware key to prevent malicious apps from running, an app that monitors what software accesses your private data and can advise if your passwords are too easy to guess, and BlackBerry’s usual “hardened” Linux kernel. The phone comes in at $700 unlocked, putting it firmly in high-end territory.
The excitement for the Priv has been near-palpable, for a few reasons. BlackBerry diehards are finally getting another chance at mainstream validation, people miss physical keyboards on smartphones, and even in the scope of current Android flagships, the hardware is superbly crafted. The phone has a thinner body than the Galaxy Note 5 and Nexus 6 even with its keyboard, and the 5.45-inch screen serves as a nice middle ground for those dissatisfied with our current generation of Very Big phones.
Unfortunately, the main selling points of the phone arrive in an unexpectedly neutered form. “[The keyboard] is small, and the tiny keys are hard to press—it’s more the sensation of button mashing than elegantly typing,” wrote Gizmodo reviewer Mario Aguilar. “The weight also hurts your ability to use the cool touchpad feature that lets you scroll through webpages with a swipe. The keyboard ends up being an afterthought because it’s so useless.” Engadget’s Daniel Cooper was slightly more charitable: “ But then there’s that slightly lackluster keyboard, which isn't bad, but isn't as glorious as what you'd expect from a BlackBerry device.” BlackBerry opted for an atypical keyboard design for the Priv, likely in an effort to keep the device as thin as it is. But when you see these kinds of damning criticisms, you have to wonder if they’d have been better off just making the device a thick enough to encompass the standard BB Classic keyboard layout.
As for software, BlackBerry has left Android mostly unscathed by the ill-conceived cosmetic changes that Samsung and LG can’t seem to resist. Instead, we’re met with a barebones version of Lollipop (no bonus points for an outdated version of the OS) with a few tweaks in the home screen, and some additional apps, Hub and DTEK. Tim Moynihan of Wired wrote this in regards to the Priv’s BlackBerry integration in Android: “Although they’re the marquee features, this isn’t just an Android phone with a slider design, a physical keyboard, and overdue catchup specs. It folds in some of the BlackBerry platform’s best features and introduces some new ones... It’s BlackBerry’s wheelhouse, and now it’s on a phone that runs Android.”

Overall, it seems like users’ mileage with the Priv will depend on their relationship with the BlackBerry brand as it stands. People who used BlackBerry for years will appreciate having the ability to finally get some apps on a phone with a modern design. People used to Android will desire a better camera and lower price, and the keyboard does little for either demographic. If the device doesn’t sell enough, CEO John Chen has indicated that the company may leave the hardware business. If BlackBerry can’t deliver on a phone that competently blends BlackBerry’s strong industrial design with the benefits of the Android ecosystem, can we say we’d miss them?

Sunday, September 13, 2015

Android Pay emerges as "new" mobile payments competitor


Google finally rolled out Android Pay last week as an update to the existing Google Wallet app on Android devices. The service will be joining the ranks with Apple Pay, as well as Samsung Pay which launches later this month on the very same operating system, to gain traction in the mobile payments space. While the new app is functionally the same as Google Wallet (which will now be split into a separate app to deal solely with online payments), it presents payment options to the user in a simpler, more direct way, and will likely be easier for Google to market to consumers who are already familiar with Apple Pay. One nice feature newly introduced in Android Pay is Auto-redeem, which brings up loyalty programs and special offers during some purchases with a limited number of retailers (probably why it has only been soft-launched so far).

Google Wallet was first introduced in 2011 as an Internet payment platform that also did mobile payments, similar to PayPal (Google even poached a PayPal exec to work on Wallet, just as they were about to sign a deal that would make PayPal the backend of the service, provoking a lawsuit from PayPal). In the mobile payment arena, Wallet failed to gain much traction for a number of years, mostly due to Google's near-nonexistent efforts to market the service, though the slow adoption rate among major retailers didn't help its success either.

If you've never used your phone to pay at a counter before, it works quite simply. Most retailers in this day and age have installed near-field communication, or NFC readers, atop their traditional credit card readers that can detect when another device with an NFC chip has been placed an inch or two away. From there, the user's pre-entered credit or bank card information is transferred between the two computers, and the goods have been purchased.

Though Google pioneered mobile payments technology originally, their competitors have severely lapped them in terms of features and technology. Last year, Apple announced their own payment service, which features compatibility with the Apple Watch, something no other player is boasting at the moment. Samsung Pay will work with card readers not outfitted with NFC in addition to ones that are, thanks to Magnetic Secure Transmission, a technology invented by LoopPay which Samsung bought earlier this year. Also in the works for early next year, CurrentC is a mobile payment system being developed by a group of retailers including Best Buy, Target, and Walmart that will link directly to users' bank accounts. This system will cut out credit card companies, eliminating fees that retailers would have to pay, but also fraud prevention checks that credit card companies do.

The adoption rate for mobile payment systems among users has not been amazing. Part of the blame resides on Apple and Google, for only allowing a certain subset of iPhone and Android users with the latest operating systems to use it. Another factor is the still-limited number of retailers currently offering support for mobile payments (not to mention CVS disabling them following the Apple Pay announcement). But there's also the matter of inherent advantage over traditional payment methods. Aside from the occasional coupon notification, or automatically applying one's rewards card to a purchase, there's no clear edge in reaching into a pocket and taking out a phone to pay for something, versus taking out a wallet to do so. Giving users tangible reasons to use mobile payments, besides the fact that it's pretty cool, will be the primary challenge faced by Google and Apple as all the new services offered by these companies begin to take their place in the market.

As Square found its niche in small businesses that didn't want a costly traditional card reader, Google and Apple will have to work on developing a hook to attract users to switch to mobile payments. Using Apple Pay on the Apple Watch has been described as a high point of the device in reviews. Perhaps there's something more that can be done there, as Android Wear, a version of Android designed to be used on smart watches, has yet to incorporate Android Pay support. Holding one's watch over a payment kiosk is a clear advantage over paying with a credit or debit card, as it actively removes a step from the process, unlike paying with a phone. We should see some substantial improvements to the services in the coming months as companies vie to assert their place in their customers' payment habits.