Monday, March 30, 2015

Amazon's Home Services

I have recently read an article in the wall street journal titled “Amazon Wants to Be Your Home Service Middleman” and I needed to look a little further into it since I enjoy whatever Amazon is doing these days. Turns out that Amazon has started a Service called “Home Services” and its goal is to give users another reason to look nowhere other than Amazon when they are in need something. What Home Services does is it provides a new and simple way to buy and schedule professional services such as home improvement services, lawn and garden care, automotive help, electronic & computer services, lessons of your choice, and many other services you may need for a specific task or problem accomplished. Amazon picks out these services that are located in or around your neighborhood, background checks them, proves they are insured, and licensed for the services they provide. There is officially no more reason to go and search though Google pages looking for a service that just paid to appear higher in the page rank. There is no reason to search through Angie’s list or Yelp for a service that you don’t know their prices. Amazon chooses these pro services that will compete to be chosen by Amazon based on price, quality of services, and their availability. Amazon also matches any price the customer finds that is lower for the same service.  The prices for the service are also given up front, that price is added to your cart, and there will be no surprise costs. Your account is charged once the service is complete, and if you are not satisfied Amazon’s Happiness Guarantee will give you a full refund.

After looking a little further into the services there wasn't much that I couldn't find on there, this is because we are in an area where there are a high amount of services. Other areas that offer a high rate of services are Seattle, San Francisco, and Los Angeles. Other Major cities offer either medium or light services, low populated area services are coming soon. Some of the most unique services they offer are goat grazers, basketball hoop assembly, printer or game console setup, school lessons, aerial yoga lessons, and the list keeps going. In highly serviced areas they offer over 700 services and this was just released yesterday. I only expect this to grow from here as well.

I feel that what amazon is doing here is definitely the future. I’m surprised that we haven’t seen a service like what amazon is providing us with now. I mean there are services that give you some of these options but I feel that Amazon is the one that is really pulling it all together in a convenient way. I can’t wait to see where they are going to run with this next. This service is great for small and large business to get their word out but I wonder how they will find a balance between each of their services. Are they going to lean to one side or the other? I guess this will be one of many questions Amazon will have to encounter with this new type of service.



http://blogs.wsj.com/digits/2015/03/30/amazon-wants-to-be-your-home-services-middleman/?mod=ST1

1 comment:

  1. The things that Amazon does always astound me. The net that Amazon is trying to cast to basically anything a consumer can buy--from food to home services (as you mentioned)--is truly incredible. The drone delivery program that they dreamed up is fascinating as well because of Amazon's efforts to just make it incredibly easy for anyone to buy anything off of Amazon and basically never leave their homes.

    Have you seen this Amazon Dash product, that provides a single button that you can press to order something on the spot? People are calling it an April Fool's Day joke, but I honestly think that that kind of thing is kind-of impressive and could have plenty of advantages if executed correctly.

    Check it out: https://www.youtube.com/watch?v=NMacTuHPWFI

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