In
recent months, privacy has been pushed into the mainstream media more than it
ever has been in the past. Technology
companies have been implementing new policies and working to ensure that all
user data is protected from prying eyes.
However, not all companies have been the most proactive in this
respect. It was recently discovered that
Verizon Wireless has been intercepting and manipulating user data for the
purpose of serving targeted advertisements to its mobile customers. Not only does this present a huge privacy
breach to any users who are victim of this, but it also represents the complete
lack of care the company has towards customer privacy.
Privacy
advocates noticed last week that Verizon has been inserting a string of 50
characters used to uniquely identify the traffic of its customers. The company claims that this ID is
exclusively used for targeted advertising and it not sold to other companies or
organizations. However, no information
has been given to prove this, and revelations about government spying and
partnerships between American telecommunications companies and government
security firms have lowered credibility for data providers across the board. Similarly, Verizon hasn’t made any steps to
protecting that identifier from other companies, meaning that websites
customers visit can see the traffic just as well, which means that, even if it’s
not sold by Verizon, it can easily be quantified and sold by any website you
visit.
Many
people have made the argument that Verizon Wireless has no reason to use the
unique IDs at all. Firstly, as an ISP,
the company makes millions of dollars in subscription costs and various
fees. Not only do they sell their
product, but they also sell customer data, because the profit they already make
isn’t enough. Secondly, such insertions
defeat any attempts the user makes to maintain private connections. The identifiers can act as “permanent
cookies,” meaning that any “do not track” settings they use can be completely
nullified. Thirdly, intercepting and
modifying http requests is a huge breach of trust between the service provider
and customer. It is inherently expected
that any requests made are sent as is with no modifications or extra
information attached. This is a founding
principle of the internet, and should be expected of all providers.
The
biggest problem with this breach of privacy is that there is virtually no way
to disable it. Verizon offers an “opt-out,”
for the service but it only lasts for a short period of time and then
reactivates itself. Without paying for a
third-party VPN network, there is virtually no way to avoid the token without
simply dropping Verizon as a provider.
This behavior is unethical and immoral, and the company should not be
exploiting its customers like this.
Verizon is the biggest wireless internet provider in the country, and
the fact that it can get away with such blatant privacy violations sets a
dangerous precedent for other ISPs. The
company has a responsibility to its customers to keep their data secure, and
the fact that they are acting in complete opposition to that means that we, as
consumers, no longer have any expectation of privacy.
http://www.wired.com/2014/10/verizons-perma-cookie/
No comments:
Post a Comment