Monday, January 26, 2015

Internet Infrastructure's Fallacy

There's a problem in this country that no one aside from the millennials and the tech-savvy seem to care about: the telecoms blatant disregard for customer satisfaction and keeping up with international technology standards. Between data on cellular and bandwidth on home internet, telecoms screw the user over with a high price for mediocre speeds. The FCC's lack of backbone or independence doesn't help the matter at all. Recently, the cable lobbying known as the National Cable and Telecommunications Association made a new FCC filing claiming that the average internet consumer doesn't even need an internet connection speed of 25Mbps, let alone 1Gbps offered by Google Fiber. This is outrageous. Between Verizon failing to hold their end of a deal with Pennsylvania made in 1994 to this I honestly believe that no one with authority really seems to care about the consumer. If the FCC does not take serious action, the development of the internet will be seriously hindered. We are currently being thrust into a new market of streaming-only content (from discs and tapes) cloud-hosting services, and new internet telecommunications that many people, and soon everyone, will be using every day. If telecoms do not upgrade their infrastructure and do not stop readjusting their monocles, the internet will become bland and unusable. Those who use it to create new wonderful things will be restricted by the poor performance of the infrastructure. Another problem is that telecoms cannot continue to charge a high amount for something that is becoming a necessity for everyone. Access to the internet cannot continue to be considered a luxury. It is the ultimate tool for the 21st century.  I cannot think of one profession or industry today that has not adopted the internet as a tool to improve their performance. For the student, it's the ultimate research tool.  The consumer considers it the ultimate shopping center. We have become so dependent on the internet, and the telecoms know this, so they charge drastically high for sub par service. The internet should be classified as a utility, because that is just what everyone uses it as. A century ago, the Sherman Anti-Trust Act was used to break up several energy monopolies, namely Big Oil and Coal. They were unfairly gaming the system for a resource that the nation had become dependent on for growth. By defining energy utilities, the nation did not have to worry about stagnation. I fear that we might stagnant growth if telecoms go unchecked. If you don't make something cheap for everyone and everything, it cannot become widely accepted and adopted in forms not yet thought of. Electricity is the perfect example of this. how can a telecom justify its high prices?  Surely the major operating costs of a telecom must be upgrading their infrastructure, but we don't see that. We promise tax breaks for those that do and yet we receive nothing in return. Consumers, it's time we take back the true internet.

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